Making intelligent decisions in parcel shipping

Last Updated: 1 October 2008

Companies should take a cross-functional perspective when evaluating and selecting a Parcel Shipping solution. The solution must obviously meet the functional and usability requirements of Operations. But companies should also consider the requirements of the Information Technology (IT) group and C-level Executives, particularly with regards to scalability and interoperability with existing systems, and the solution's ability to create business value.

This brief examines Parcel Shipping solutions from three perspectives: Operations, Information Technology, and C-level Executives. A set of assessment questions is also provided to help companies make an intelligent and well-informed investment decision.

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